Retail Cashier


 

ROLE RESPONSIBILITIES:

The cashier is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations

  • Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

  • Process customer sales transactions and returns in accordance with established Front-End procedures.

  • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

  • Prior retail sales, cashier, or customer-focused experience preferred


 

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