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Summary
Become part of one of San Diego's premiere destination locations, a Forbes Five-Star and AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.
About the Role – Director of Housekeeping and Laundry
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.- Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other Departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $91,200 - $136,800. This is the pay range for this position that Park Hyatt Aviara reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE Park Hyatt Aviara?
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
- Medical, Dental, and Vision for you and your dependents after 30 days of Full Time employment
- Paid holidays, vacation and sick leave
- Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
- Teaching hotel where you can learn from some of the best in the business
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Life Insurance
- 401K with Matching
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Tuition Reimbursement
- Complimentary Employee Meal
- Complimentary Parking
- Referral Bonuses
Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
- With opening hotels, previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
